Frequently Asked Questions
Everything you need to know about our premium dice and delivery.
How long does shipping take for my order?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 10-21 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unused and unopened dice sets. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
Are your handmade resin dice balanced?
Yes, our handmade dice are cast with high-quality resin and cured in a pressure pot to eliminate air bubbles, ensuring they are balanced for fair gameplay at your table.
Do you offer international shipping?
We sure do! We ship to most countries worldwide. Please note that customers are responsible for any customs fees or import taxes that may apply upon arrival.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I care for my sharp-edge dice?
To maintain their shine and prevent chipping, we recommend rolling your sharp-edge dice on a padded dice tray and storing them in a lined case when not in use.